Best Flushing Toilets
Toto G500

Toto G500 Review 2024 [Washlet with Integrated Toilet]

Toto G500If you want to advance from the traditional two-piece toilet to a more luxurious model, we highly recommend the Toto G500 Washlet toilet. As you already know, Toto is the leading toilet brand globally, and they offer some of the most innovative and comfortable toilets on the market. With the G500 bidet one-piece elongated toilet, you will better your bathroom look and get a toilet that simplifies things for you. Check out our full Toto G500 review before making up your mind.

Toto G500 Toilet Dimension:

  • Height: 17.125 Inches
  • Width: 15.938 inches
  • Depth: 28.563 inches
  • Rough-in: 12 inches
  • Bowl-Height: 16.125 inches

DownloadToto G400 MS970CEMFG Specs

Toto G500 Dual Flush Toilet Review in 2024

Toto G500 is one of the most undermined fixtures in our homes. The truth is that the toilet is essential as we use it several times a day. So, when you decide to go shopping for a toilet, you should go for nothing less than the best unit. So let’s check the toilet review without wasting time.

Pros: Why buy a Toto G500 washlet with an integrated toilet?

  • Sleek and luxurious design
  • Skirted design for beauty and ease of cleaning
  • Dual-max cyclone tornado flushing system
  • Comfort height is ideal for different users
  • Cleansing function for hygienic use
  • Toto washlet g500 toilet comes with hands-free operation
  • High-efficiency dual-flush toilets use 1.28 gallons per flush
  • Automatic air deodorizer keeps the toilet smelling fresh
  • Remote control for ease of use
  • Slow closing seat prevents slamming
  • Heated seat for all-year use
  • This integrated toilet g500 offers a one-year limited warranty.

Cons of the Toto G500 bidet toilet

  • Many users have complained that the toilet doesn’t offer a lot of sitting space like the standard elongated bowl design.
  • Not every person can afford this toilet as it is quite expensive. But you can install the affordable Toto PROMENADE II as an alternative.
  • The installation process is quite complicated, and it is better to hire a professional plumber for setup.

Technical Specifications of the Toto G500 ms970cemfg Toilet

Water Consumption: 1.28 GPF or 0.9 GPF (Dual flush)
Pieces: One-Piece Toilet
Shape: Elongated
Color: White
Installation Method: Floor Mounted
Certification: WaterSense
Flushing Type: Dual-Max flushing system
Warranty: One-year limited warranty
Price: Toto G500 ReviewCheck Today’s Price On Amazon

Summary of content

How long does the Toto G500 toilet last?

Just like most Toto toilets, the Toto G500 toilet is made of durable vitreous china material. This means that cleaning the toilet will be seamless. Ceramic is easy to clean and doesn’t allow substances to sick easily. Toto toilets have an excellent reputation for longevity, and that’s why many users prefer them over other toilet brands.

Sleek and elegant appearance

Besides being made of durable materials, the toilet looks stylish and sophisticated. This is thanks to the skirted design that conceals the trapway. As a result, it will be perfect for any modern bathroom. Also, cleaning is made easy as there are no corners or grooves to clean. For a better visual, the remote has an illuminated touchpad.

Has the dual-max cyclone flushing system enough power?

The toilet comes with a dual flush mechanism. One of the essential things of any toilet is flushing power. The Toto G500 toilet features a dual-max cyclone flushing system, which does a good job of pushing down waste in one flush. So you don’t have to worry about clogs or leaks in the toilet. In the process, the toilet uses 1.0 GPF for liquid waste and 1.28 gallons per flush for solid waste.

Is Toto G500 ADA compliant?

No matter the age of the people you have in your home, using a Toto washlet g500 toilet will be fun and comfortable. This is because it comes with an elongated bowl design that offers more sitting areas. Additionally, the toilet has a universal height that is ideal for different people.

Related article: Review of Toto Legato gravity flush toilet

Is the SanaGloss glaze better than the Cefiontect finish?

You will be surprised by how this toilet stays cleaner for longer. The main reason behind its cleanliness is the SanaGloss ceramic glaze. The SanaGloss finish prevents particles, mold, and mildew from sticking to the toilet surface. As a result, the toilet doesn’t need scrubbing after every use. So it is more worthwhile than the Cefiontect finish.

Toto G500 ReviewCheck Today’s Price On Amazon

Auto open/close lid operates without noise

The G500 is a very advanced toilet. The bidet seat automatically opens as you approach the toilet and automatically closes as you leave. So you don’t have to bother opening and closing the toilet lid. On top of that, the toilet seat is slow-closing, so you won’t hear a loud bang when you leave the toilet.

Heated seat with temperature control

One of the challenges of using a toilet is when it is cold. Most toilets are challenging to sit on cold mornings or during winter. This is not the case with this toilet model, as it comes with a heated seat. Moreover, the toilet seat features five temperature settings that allow you to customize it for comfort.

Related: Differences between Toto G400 and G500 toilet

Hand-free automatic flush

Another exceptional feature of the G500 toilet is the automatic flushing function. As soon as you finish your business and stand up, the toilet flushes automatically behind you. There is no need to touch the toilet or press a button.

Cleansing wand reduces the usage of toilet paper.

Additionally, the toilet has a cleansing wand that cleans yours under when you finish your business. As a result, you don’t have to use tissue paper to clean yourself. The cleansing wand features front and rear warm water washing with temperature and adjustable pressure controls. Use the remote or side control to select the cleansing function that you desire.

A warm air dryer dries fast.

After you’ve been cleaned with the wand, the warm air dryer ensures that your nether area is appropriately dried before you leave the toilet. Since you don’t have to use tissue paper, this toilet saves the environment as trees are conserved.

Automatic air deodorizer keeps your bathroom fresh all the time

Most toilets will have a foul smell after you have visited them. But that is not the case with the G500 toilet. This is thanks to the automatic air deodorizer that leaves behind a pleasant smell after leaving the toilet. As a result, another person can use the toilet instantly without being bothered by a bad smell.

Two-user memory can save config time.

A unique feature of this toilet is the two-user memory setting. This means that you can create two customized settings for this toilet. So, when you visit the toilet, you simply have to select particular settings and let the toilet do the rest for you.
Toto G500 ReviewCheck Today’s Price On Amazon

Fix Common Toto G500 Toilet Problems:

  • Why is my Toto G500 toilet flush button not working?

First, check if the battery is dead. If not, then stop pressing the flush button repeatedly. You have to wait a minimum of 20 seconds for the second press. If the LED indicator light blinks on the control plane, it means the tank is filling with water right now. In that case, you have to wait 60 seconds for the second flush. If the problem is still reaming, check the water supply valve and fix it as mentioned in the manual.

  • The integrated washlet toilet flushes automatically. What to do now?

The problem arises when the sensors face detection difficulties. The “Auto Flush” option is enabled automatically by the body sensor when you sit on the bidet seat. So avoid sitting on the side or in the front. Rather, sit properly on it so that the seat switch and sensor can detect you.

  • Why is the Toto G500 toilet not flushing completely?

If the waste is hard to dissolve, you might need a second flush to drain the poop down. In that case, you need to wait until the power LED light is turned off and the tank is refilled properly. If the problem still remains, you need to check the water filter and supply line to see if there is any blockage. Unclog it and check if the water supply valve is open. If the issue is with the supply valve, call a plumber.

Comparison Table: Toto G500 vs. G400 Toilets

Is there any difference between the G400 and G500 toilets? Yes, there is. The main difference is that the G400 Washlet bidet toilet comes with a Premist spray, while the G500 doesn’t. The Premist function helps to mist the toilet bowl so that particles don’t stick to the toilet when you relieve yourself. So, it helps to keep the toilet cleaner.

Features Toto G500 Check Price Toto G400 Check Price
Dimension: 28.5 x 11.75 x 25.25 inches 28.62 x 15.37 x 26.93 inches
Color: White Cotton White
Weight: 112 pounds 102 pounds
Material: Cotton Ceramic
Installation Method: Floor Mounted Floor Mounted
Gallons per Flush: 1.28 1.28
Flushing System: Dual-Max flushing Tornado Flush
Certification: WaterSense WaterSense
Premist spray: No Yes

Final Verdict on Toto Washlet Integrated Toilet G500

If you want a luxurious and lovely toilet to add to your large or compact bathroom, then you will like the Toto G500 Washlet toilet. The toilet might be quite cumbersome to install, but it has all the features that you can desire in a top toilet. Additionally, it is ADA-compliant, which means that different people in your home will utilize it. This includes kids, adults, and even those with mobility problems.

Related: Toto Entrada Elongated Toilet Review in 2024

However, it doesn’t come cheap and may not be ideal for individuals looking for a budget toilet. But with a one-year warranty, powerful dual-max cyclone flushing system, and excellent design, this is a worthy investment. You get what you pay for! I hope this Toto G500 review article has given a clear idea about this toilet.


Is the G500 Washlet EPA WaterSense certified?

Yes, it is. The Toto G500 one-piece toilet uses 1.28 gallons of water for a full flush and 0.9 GPF for a full flush. For more feature details, you can check the table I listed above in this toilet review article. With such a water usage rate, it is safe to say that the toilet has a high-efficiency toilet. Therefore, you will end up saving water and conserving the environment. Additionally, you will get a lower water bill.

Is the toilet seat elongated or round?

The toilet seat is elongated. However, many users say that it doesn’t offer a lot of space like standard elongated bowl designs. But since it has an elongated bowl design, different users will have an easy time sitting on or standing up from the toilet. Also, the seat is comfortable enough for all kinds of people. The seat is almost the same size as that of a standard toilet seat.


Hi, I am Jose S. Franz. Currently, I am working as a professional plumber, and our team offers various plumbing services at an affordable price. After my college education, I completed a vocational certification course in plumbing systems and worked with several construction companies. Since then, I have fixed lots of different toilet models, from older to the latest versions. So I have more than 22 years of experience installing plumbing systems and toilets in both residential and commercial buildings.

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